We require 24 hours notice if you are unable to come to your appointment (voicemail, call or text). If proper notice is not given, you will be financially responsible for the wasted time slot, equal to 50 % of the service price. This can be paid by credit/debit card on file, redeeming gift card, or other electronic payment arrangments with Jen. Notify 801-309-8422, please do not reply to your Vagaro email reminders as these can get lost in relay.

"No contact, no show" guests may also be ineligible to rebook.

Failure to confirm appointment (or receive reminders) does not cancel your appointment. If you're unsure of your appointment, text the above number to confirm. To make sure guests are receiving accurate reminders, online booking is mandatory for your first visit. This allows you full access to the contact information and settings.

First time guests please arrive 5-10 minutes early so that traffic, parking, restroom break and our consultation do not take some of your appointment time.

A non-refundable deposit or full pre-payment may be required for groups, new guests or multi-service reservations at Owner's discretion.

Because some medical conditions or situations can be affected negatively, we have the right to make changes to your session or cancel it, for your safety. You must fill out the health questions fully and honestly to receive treatments.

Please do not bring children or extra guests to your spa session. Our office doesn't have a waiting room and these interruptions will take away from the quality of the session.

If you arrive late or are unprepared to begin, you will receive treatment for the remaining session time to ensure the appointments following yours stay on schedule. When this happens, you will be financially responsible for the original appointment cost.

Our services are always according to the law. Any inappropriate guests will result in a cancelled session and police involvement.

Calm & Glowing has a "No Refunds" policy, please research our style, schedule, location and policies before booking or making payment. We do allow exchange on skincare products on a case-by-case basis, please contact Jen at the above phone number to discuss your situation.

We sometimes send information or promotions to your email, but we never give your information to anyone else without your permission. If you do not wish to receive these, please click "unsubscribe" on the email message. Our emails may come from 2 different systems, so unsubscribing from one doesn't unsubscribe from both.

​Prices, hours, offerings, promotions and policies are subject to change and notice cannot be guaranteed.